646 com: Privacy Policy
Overview and Scope
This Privacy Policy explains how 646 com collects, uses, stores, and protects the personal information of players who access our platform at 646com.cam. It applies to everyone who creates an account, uses our services, or simply browses the site.
By registering an account or continuing to use the platform, you agree to the practices described here. If you do not agree with any part of this policy, please do not use 646 com services.
What Data We Collect
We only collect information that is necessary to run a secure and compliant gaming platform. The table below shows the main categories and specific examples.
| Category | Examples | When Collected |
|---|---|---|
| Identity | Full name, date of birth, NID / Passport / Driving Licence number | During registration and identity verification |
| Contact | Mobile number, district or city | During registration |
| Financial | bKash / Nagad / Rocket / Bank Transfer account reference, transaction amounts | When you deposit or withdraw |
| Device & Technical | IP address, device type, operating system version, browser type | Automatically on each visit |
| Behaviour | Pages visited, games played, session duration, bonus usage | Continuously during your session |
| Communications | Live chat transcripts, support ticket content | When you contact our 24/7 Live Chat |
We do not collect your full payment card numbers. We do not access the funds in your mobile banking wallet directly — only the transaction reference confirmed by the payment gateway is recorded.
Why We Collect Your Data
Every piece of data has a specific, legitimate reason behind it. We do not collect data "just in case."
- Account management: To create, secure, and maintain your 646 com player account.
- Payment processing: To verify deposits and release withdrawals within our stated timeframes — typically under 17 minutes once your account is verified.
- Identity verification: To confirm you are over 18 and to satisfy responsible gaming obligations before your first withdrawal.
- Fraud and security: To detect and block suspicious activity, protect your funds, and prevent unauthorised account access.
- Responsible gaming: To monitor for signs of problem gambling and apply self-exclusion or deposit limits when requested.
- Customer support: To resolve queries raised through our 24/7 Live Chat efficiently and accurately.
- Service improvement: To understand which features and games players use most, so we can improve the platform.
Who We Share Data With
646 com does not sell your personal data to third parties. We share data only where it is necessary to deliver our services or meet legal obligations.
- Payment partners: bKash, Nagad, Rocket, and Bank Transfer processors receive only the minimum data needed to confirm transactions.
- Game providers: Providers such as JILI, CQ9, Ezugi, PG Soft, Sexy Gaming, Spribe, and Playtech may receive your player ID and session data to run their games within our platform. They do not receive your full identity details.
- Technology providers: Hosting and security partners operating under strict data processing agreements.
- Regulatory or legal authorities: Where required by applicable law, a court order, or fraud investigation — only to the extent required by that legal obligation.
All third-party partners are required to handle your data in line with this policy and applicable data protection principles.
Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the site is used. Here is a brief breakdown:
Essential Cookies
These are required for the site to work. They maintain your login session, store your language preference, and protect against cross-site request forgery. You cannot opt out of these while using the platform.
Analytics Cookies
We use aggregated, anonymised analytics to understand page performance and player journeys. No individual betting history is attached to analytics reports.
Preference Cookies
These remember choices you have made — such as which game category tab you last viewed — so you do not have to repeat the same steps each visit.
You can clear or block cookies through your browser settings. Blocking essential cookies will prevent login and core platform features from working correctly.
How Long We Keep Your Data
We hold your data for as long as your account is active and for a reasonable period after account closure to satisfy any legal, regulatory, or dispute resolution requirements.
| Data Type | Retention Period |
|---|---|
| Account and identity records | Duration of account + 5 years after closure |
| Transaction records | 7 years (financial compliance requirement) |
| Support chat transcripts | 2 years from last interaction |
| Device and session logs | 90 days on a rolling basis |
| Marketing opt-out records | Indefinite (to honour your preference) |
Once a retention period ends, data is securely deleted or irreversibly anonymised.
How Your Data Is Protected
We apply multiple layers of technical and organisational security controls. These include SSL/TLS encryption on all data in transit, encrypted storage for sensitive fields such as ID document numbers, and strict internal access controls so that only authorised team members can view player information.
Passwords are stored as salted hashes — your plain-text password is never held anywhere in our system. We also conduct regular security reviews and monitor for unusual access patterns in real time.
Important: Security is a shared responsibility. Use a strong, unique password for your 646 com account, do not share your login details with anyone, and enable any two-factor authentication options available in your account settings.
Your Rights as a 646 com Player
As a player, you have the following rights over your personal data. To exercise any of these, contact our Live Chat support team.
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or outdated information on your account.
- Deletion: Request deletion of your data, subject to legal retention obligations (see the table above).
- Restriction: Ask us to pause processing of your data while a dispute is being resolved.
- Portability: Request your data in a structured, machine-readable format where technically feasible.
- Objection: Object to data processing for direct marketing purposes at any time, effective immediately.
We aim to respond to all data rights requests within 30 days. Where requests are complex or numerous, we will notify you if we need additional time.
Players Under 18
646 com is strictly an adults-only platform. We do not knowingly collect or process personal data from anyone under the age of 18. If we discover that a minor has created an account, that account will be closed immediately and any associated data deleted.
If you believe a minor has registered an account, please contact our Live Chat team right away. We take these reports seriously and act on them promptly.
Updates to This Policy
We review this Privacy Policy periodically and update it when our practices change or when regulations require us to. The "Last updated" date at the top of this page reflects the most recent revision.
Significant changes — such as new data-sharing arrangements or changes to retention periods — will be communicated via a notice in your account dashboard or through the Live Chat system. Continuing to use 646 com after such a notice means you accept the updated policy.
Get in Touch
If you have questions about this Privacy Policy, want to exercise a data right, or need to report a concern, our 24/7 Live Chat team is the fastest way to reach us. Access Live Chat through the help icon on any page once you are logged in.
For formal written requests regarding data deletion or access, you can also submit a request via the support ticket system inside your account dashboard. We will confirm receipt within one business day.
- SSL EncryptedAll data transmitted over HTTPS
- Hashed PasswordsYour plain-text password is never stored
- 18+ OnlyNo data collected from minors
- 24/7 SupportLive Chat for all data rights requests
- 30-Day ResponseAll data requests handled within 30 days
Want to access, correct, or delete your data? Our team responds within 30 days.
Open Live Chat